CRA My Account: Complete Guide

How to Register for CRA My Account

Option 1: Sign-In Partner (Fastest)

Use your online banking credentials:

• Select your bank from the list of partners
• Log in with your banking credentials
• Bank verifies your identity
• Immediate access (most cases)

Option 2: CRA User ID and Password

• Create a CRA-specific login
• Need SIN, date of birth, postal code
• Enter amount from previous tax return
• Create username and password

Option 3: Provincial Partner

• BC Services Card
• Alberta Digital ID
• Other provincial credentials where available

What You Can Do in My Account

View Tax Information

• Tax slips (T4, T5, T3, etc.)
• Notice of Assessment
• Proof of income (for loans)
• Tax return status
• Carryforward amounts

Check Refund Status

• Processing status of your return
• Expected refund date
• Refund amount confirmed
• Any adjustments made

View Contribution Limits

• RRSP deduction limit
• RRSP contribution room
• TFSA contribution room
• Home Buyers' Plan balance
• Lifelong Learning Plan balance

Update Personal Information

• Address change
• Direct deposit banking
• Marital status
• Phone number
• Authorized representative

Manage Benefits

• GST/HST credit status
• Canada Child Benefit
• Climate Action Incentive
• Provincial benefits

Auto-Fill My Return

One of the most valuable features:

• Imports tax slips directly to certified software
• Reduces data entry errors
• Ensures you don't miss income slips
• Shows all available tax information

How to Use Auto-Fill

1. Open your tax software
2. Look for "Auto-fill" or "Import CRA data"
3. Authorize connection to CRA
4. Data imports automatically
5. Review imported information

Common Tasks Step-by-Step

Change Your Address

1. Log in to My Account
2. Go to "Personal info"
3. Select "Manage address"
4. Enter new address
5. Submit change

Set Up Direct Deposit

1. Go to "Personal info"
2. Select "Manage direct deposit"
3. Enter banking details
4. Institution, transit, account number
5. Save changes

Authorize a Representative

1. Go to "Authorized representatives"
2. Add representative's information
3. Specify access level
4. They can then access your account

Security Features

• Multi-factor authentication: Extra verification layer
• Security questions: Backup verification
• Email notifications: Alert when changes made
• Session timeout: Auto-logout for protection

Mobile App

MyCRA app features:

• View tax information on mobile
• Check refund status
• View benefit payments
• Update address
• Manage direct deposit

Troubleshooting

Can't Register?

• Verify SIN is correct
• Check tax return amount matches exactly
• Try a different sign-in method
• Call CRA: 1-800-959-8281

Account Locked?

• Wait 24 hours for auto-unlock
• Or call CRA to reset
• Verify security questions

Missing Tax Slips?

• Slips appear mid-February to March
• Employers have until end of February
• Wait until March before reporting missing